Totalpost Launch Mobile Franking Machine Cartridge Lab
Totalpost has developed a mobile laboratory for use
when working with dealers of their own manufactured franking machine cartridges. The lab will enable them to offer franking machine cartridge dealers greater assistance than any other supplier in meeting the needs of their customers.
The mobile franking machine cartridge laboratory consists of a wide selection of Totalpost’s Pitney Bowes and Neopost cartridges, franking machines and Totalpost’s own testing equipment. The complete lab fits into a specialist suitcase and is being taken all over the world.
Currently the laboratory has been used in France, Germany and the USA and has been essential in providing in depth training to dealers.
Bruce Lenton, Production and Compliance Manager at Totalpost, has been carrying out the training and comments, “The mobile lab enables us to go through real life cartridge scenarios with our dealers and so gives them a much better understanding of the products. This enables dealers to solve customer queries much more efficiently and ultimately to sell more.”
This service is all part of Totalpost’s drive to provide complete transparency and superior customer support to enable dealers to grow their own customer base. Working with Totalpost allows dealers to provide franking machine cartridges direct from the manufacturer that meet and exceed worldwide postal authority standards.