Quality Management (IS0 9001:2015)

Quality Management ISO 9001:2015

ISO 9001:2015 is an internationally agreed standard for an organisation’s internal quality management. Standards make an enormous and positive contribution to most aspects of our life and achieving ISO 9001:2015 confirms that we have excellent quality management policies and systems in place.

We continually strive for excellence in meeting our customers’ requirements and,  as a result, we are renowned for our on-going commitment to total customer satisfaction.

In supplying equipment and services Totalpost constantly works to meet and exceed

  • Customer expectations
  • Legal and statutory requirements
  • Codes of practice including ISO 9001:2015

We will continually improve the effectiveness of the quality management system by

  • Identifying customer and market requirements
  • Introducing new innovations in technology
  • Developing long term trading relationships
  • Providing high level technical, commercial and administrative support
  • Delivering reliable defect free equipment on time
  • Training personnel throughout the business in order to enhance our service
  • Monitoring and measuring customer satisfaction
  • Setting and reviewing quality objectives